Jewellery Quality Control Inspector & Returns Manager
Hong Kong, HK, Hong Kong
Full Time
Operations/Business Intelligence
Mid Level
***We can sponsor visas for qualified candidates!***
About Linjer
Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.
Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.
We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.
Our company is rapidly scaling and we’re excited to expand our Hong Kong team by adding 10 new team members this year!
What Linjer offers
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Who we’re looking for
We are seeking a detail-oriented and proactive Jewellery Quality Control Inspector & Returns Manager to join our fast-growing team.
The position is half-time or full-time in Hong Kong, mostly based at our 3PL.
Responsibilities
Who you are
About Linjer
Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.
Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.
We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.
Our company is rapidly scaling and we’re excited to expand our Hong Kong team by adding 10 new team members this year!
What Linjer offers
- A multicultural and inclusive team culture
- Talented and passionate colleagues committed to excellence
- Work/life balance with a predictable 9am-6pm work schedule
- The opportunity to make an impact with your work from day one
- Exposure to entrepreneurship in a stable business growing 100%+ every year
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Who we’re looking for
We are seeking a detail-oriented and proactive Jewellery Quality Control Inspector & Returns Manager to join our fast-growing team.
The position is half-time or full-time in Hong Kong, mostly based at our 3PL.
Responsibilities
- Oversee the end-to-end returns handling process in our Hong Kong 3PL, ensuring timely and accurate evaluation of returned jewellery
- Manage and train 3PL staff members to do basic sorting and inspection of returns
- Conduct detailed quality inspections to assess the condition of returned pieces, especially our most expensive 14k gold jewellery
- Execute on quality control protocols and checklists for returned inventory
- Collaborate with customer service, production and inventory departments to resolve returns, rework, or restock as appropriate
- Ensure that returns are stocked back into inventory or sent back to factories for repair
- Track stock movements in our ERP
- Ensure compliance with company quality standards
- Identify recurring quality issues and propose solutions or SOP updates
Who you are
- Professionally fluent in English
- Bonus: Professionally fluent in Cantonese
- Experience level is flexible; we tailor the role to match your seniority and skills
- Extremely detail-oriented and able to follow processes
- Proficient with technology (MS Excel will be required)
- A collaborative team player who works well with others
- Mature, responsible, and exercises sound judgment in decision-making
Apply for this position
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